This policy explains how Luna Cabinets Inc. (“Luna,” “we,” “us”) handles personal information collected through lunacabinets.com and in connection with website inquiries.
Information We Collect
When you contact us or submit information through the website, we may collect information you provide, such as your name, phone number, email address, project location, project type, approximate budget, timeline, project description, and other information you choose to provide.
Our website and hosting or security providers may also collect technical information such as IP address, browser or device information, pages visited, referring pages, and date and time of access for security, operation, diagnostics, and performance.
How We Use Information
We may use personal information to respond to inquiries, discuss and evaluate potential projects, prepare or follow up on proposals, provide customer service, operate and protect the website, maintain business records, and comply with legal obligations.
How Information May Be Shared
We may disclose information to service providers that support our website or business operations, professional advisers when appropriate, and government or legal authorities when required by law. When a customer requests installation coordination, relevant project information may be shared with an independent installation professional or contractor so the customer and installer can discuss installation services.
We do not state that we sell personal information. If our practices change, this policy will be updated as required by applicable law.
Installation Partners
Luna Cabinets Inc. does not perform cabinet installation services. When requested, Luna may help coordinate or refer customers to trusted independent installation professionals or contractors. Information necessary to facilitate that introduction or coordination may be provided to the applicable installation provider.
Cookies, Analytics and Tracking
The website may use essential technologies provided by hosting, security, or infrastructure providers. If additional analytics, advertising, or tracking technologies are introduced, this policy should be updated to reflect those practices.
Do Not Track
Because there is not a uniform industry standard for browser “Do Not Track” signals, the website does not currently respond to traditional Do Not Track signals. Where applicable law requires recognition of a legally valid browser-based opt-out preference signal, we will handle such signals as required.
Your Choices and Requests
You may contact Luna to ask about personal information you have provided through the website or to request that inaccurate information be corrected or that information be deleted, subject to applicable law and legitimate record-retention needs. Depending on applicable law and our business practices, additional privacy rights may apply.
To make a privacy request, contact Luna Cabinets using the contact information published on our Contact page. We may need to verify your identity before completing certain requests.
Retention and Security
We retain information for as long as reasonably necessary for the purposes described in this policy, including business, warranty, accounting, dispute-resolution, and legal requirements. We use reasonable administrative and technical measures intended to protect information, but no internet transmission or storage system can be guaranteed completely secure.
Children
This website is intended for adults seeking cabinetry products and services and is not directed to children under 13. We do not knowingly solicit personal information from children under 13 through this website.
Third-Party Websites
The website may link to third-party websites. Their privacy practices are governed by their own policies, not this one.
Changes to This Policy
We may update this Privacy Policy as our practices or legal requirements change. The effective date above identifies the current version.
Contact
Questions about this policy or our privacy practices may be directed to Luna Cabinets through our Contact page.